Support above and beyond

[Unabiker]

I called up Joey this morning out of the blue on the slim chance that he might be able to help me with a problem I was having with my ol' Warthog router. He was able to trace my problem to a gimpy pin on my computer to CNC cable in mere moments with a few well placed strokes of his keyboard.
For a company to act like this to a total stranger who just happened to roll the dice and ask for assistance on the off chance that they might know how fix my problem is unprecedented.
Needless to say, I am both impressed and grateful.
That's the kind of service that will win my business any day.

[james mcgrew]

una biker welcome to the forum there are no total strangers in the cam/bill/hog/wart/aster world!!

i also have a machine like your's and am currently upfiting it again.. will post a pic soon can we see a photo of the machione

jim mcgrew

[Angus_Hines]

Hey UnaBiker,

They even help us Blue guys(ShopBot owners) out on the off occasion we cant get an answer somewhere else.

[fantastic]

[Joey Jarrard]

Yes I have helped a green machine.

[Joey Jarrard]

did the grounding work? If you need any thing else please let me know.
Thanks,

[Unabiker]

Yup. Worked like a charm.
I've been making metal chips without a hitch since we spoke on Tuesday. Working through a slew of backorders and doing daddy daycare at the same time, so I haven't had much spare time to post. The power company taking 7 weeks to complete a project they said would take 2 didn't help anything.
I'll throw up some pics and projects once I get over the hump later this week.
Thanks!
Brian

[Joey Jarrard]

keep it up.
I may have a fix for you. teach your kid or kids to run your machine. [lol]

I'm glad the grounding worked. talk to you latter.

[Unabiker]

I've tried that, but I get in Dutch with the missus when she finds metal chips in Jr's diaper.

[james mcgrew]

here is a fellow in poland who has one as well

jim

http://www.cnczone.com/forums/showthread.php?t=89126