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New Owner - Complete Frustration - Feeling like I made a bad purchase decision

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  • New Owner - Complete Frustration - Feeling like I made a bad purchase decision


    Hi All, last Friday a Cobra 5x10 with ATC was delivered and I have yet to have it run for 2 days without tech support. CAMaster has been very patient and responsive but I have had one of their techs at my shop for 4 days in a row. We have experienced everything from Macros that were not programmed correctly to the spindle being wired for the wrong voltage. I thought we had everything fixed yesterday and actually got a full nights sleep. This morning the machine ran 4 files fine, then in the middle of a run the zero location for the ATC magically was somehow reset/relocated. Now when it tries to change tools, it locates the tool in between tools, not above.

    I'm sure there is an easy fix but something is happening EVERY day which requires support and this is now feeling like a mistake. Unfortunately for me, I need to get this thing running ASAP. Can any one help with resetting the zero position on the tool changer? I'm more than a week behind already and can't give up any more time.
    Last edited by DarkHorse; 04-01-2017, 12:59 PM.
    Cobra 510 ATC
    5hp Spindle
    16hp Becker
    CabinetVison S2M Ultimate
    Aspire 8.5

    Chris Dehmer
    Dark Horse Woodworks
    www.darkhorsewoodworks.com
  • #2

    Sounds like you might have gotten your WinCNC config files over written and reset back to a pre-configured state? I feel your pain, the Cobra I have now is an ATC and it had a few things that needed to be configured once it was powered up for the first time. Nothing like you are seeing but a little head scratching. Still has one software bug in WNcnc that requires an upgrade to fix for $$$.$$.

    I am sure they can get it all straightened out, seems things always fail when you are under a deadline.
    Kevin Stoops
    Cobra's 508 ATC
    Recoil, vacuum hold down.
    Aspire 9, Photo w/Cut-3d, CPP
    30W Fiber Laser
    TDS Control Keypads - Inventor of the TDS/KRS Keypads
    www.krscorporation.com for keypad support home
    YouTube Videos

    Comment

    • #3

      That's what I thought as well but I made a backup of the entire WINCNC folder before the tech left yesterday. I copied those files to the hard drive, rebooted and it is still not lining up.
      Cobra 510 ATC
      5hp Spindle
      16hp Becker
      CabinetVison S2M Ultimate
      Aspire 8.5

      Chris Dehmer
      Dark Horse Woodworks
      www.darkhorsewoodworks.com

      Comment

      • #4

        Does your machine init correctly?
        Can you move to x0y0 and it be correct?
        Is this just the ATC that is off? If so which direction is off? XYorZ

        On the ATC movements, you want to be very careful that you do not run into your tool change clamp, if you do you will probably treat them.
        Kevin Stoops
        Cobra's 508 ATC
        Recoil, vacuum hold down.
        Aspire 9, Photo w/Cut-3d, CPP
        30W Fiber Laser
        TDS Control Keypads - Inventor of the TDS/KRS Keypads
        www.krscorporation.com for keypad support home
        YouTube Videos

        Comment

        • #5

          machine inits x,y and z correctly.

          yes, x0y0 is correct

          tool changer is off a bit in y and a ton on B (thinks zero B is between 2 tools)
          Cobra 510 ATC
          5hp Spindle
          16hp Becker
          CabinetVison S2M Ultimate
          Aspire 8.5

          Chris Dehmer
          Dark Horse Woodworks
          www.darkhorsewoodworks.com

          Comment

          • #6

            is this your first CNC ? What is "B" ?

            I have had several Cobra Atcs and X3. maybe tomorrow we can check a few,

            i take it you are online at machine ?
            James McGrew
            CAMaster ATC 508
            The principle of Measure twice cut once has not been replaced by a CNC

            www.mcgrewwoodwork.com

            https://www.facebook.com/pg/Mcgrew-W...=page_internal

            Camera 1 ATC Closeup !
            https://video.nest.com/live/esNTrZ

            fixed 4-27-2020

            Comment

            • #7

              On my machine, B seems to be the location of the ATC, making an assumption that B= 0-360 degrees. I can type B x.xxx and the ATC moves either clockwise or counterclockwise depending on location. My machine is online and I will be at the shop in the morning.
              Cobra 510 ATC
              5hp Spindle
              16hp Becker
              CabinetVison S2M Ultimate
              Aspire 8.5

              Chris Dehmer
              Dark Horse Woodworks
              www.darkhorsewoodworks.com

              Comment

              • #8

                Ok, so you are referring to a rotary drive on the side of the machine, an ATC is an Automatic tool changer ?


                I am off to bed will checkin tomorrow
                James McGrew
                CAMaster ATC 508
                The principle of Measure twice cut once has not been replaced by a CNC

                www.mcgrewwoodwork.com

                https://www.facebook.com/pg/Mcgrew-W...=page_internal

                Camera 1 ATC Closeup !
                https://video.nest.com/live/esNTrZ

                fixed 4-27-2020

                Comment

                • #9

                  I am referencing the ATC, which on my machine is a 10 position rotary changer that is mounted to the gantry. The one at the end of the table is now referred to as an FTC, at least in the paperwork that I have.
                  Cobra 510 ATC
                  5hp Spindle
                  16hp Becker
                  CabinetVison S2M Ultimate
                  Aspire 8.5

                  Chris Dehmer
                  Dark Horse Woodworks
                  www.darkhorsewoodworks.com

                  Comment

                  • #10

                    Ahh rotary ATC mine have all been side mounts, we use ours daily and have had these machines since 08. I will call later
                    James McGrew
                    CAMaster ATC 508
                    The principle of Measure twice cut once has not been replaced by a CNC

                    www.mcgrewwoodwork.com

                    https://www.facebook.com/pg/Mcgrew-W...=page_internal

                    Camera 1 ATC Closeup !
                    https://video.nest.com/live/esNTrZ

                    fixed 4-27-2020

                    Comment

                    • #11

                      Thanks James, I heard from a number of people before I made the decision to buy that you were very helpful to other users, that appears to be the case.
                      Cobra 510 ATC
                      5hp Spindle
                      16hp Becker
                      CabinetVison S2M Ultimate
                      Aspire 8.5

                      Chris Dehmer
                      Dark Horse Woodworks
                      www.darkhorsewoodworks.com

                      Comment

                      • #12

                        Try typing in G28B and press enter. Does the B return to a tool position, or in between?
                        Gary Campbell
                        Servo Control Upgrades
                        GCnC411@gmail.com
                        https://www.youtube.com/user/Islaww1/videos

                        "There are 10 kinds of people in the world. Those that understand binary logic, and those who don't"

                        Comment

                        • #13

                          i tried that yesterday, just goes back to in between
                          Cobra 510 ATC
                          5hp Spindle
                          16hp Becker
                          CabinetVison S2M Ultimate
                          Aspire 8.5

                          Chris Dehmer
                          Dark Horse Woodworks
                          www.darkhorsewoodworks.com

                          Comment

                          • #14

                            It is somewhere in this line G53 T{T}B that the problem lies. I can manually reset the the B location by moving the carousel with the home and end keys and then execute G92 B0 and it is lined up but when the macro runs the tool change and gets to that line, it moves the tool holder back to where the machine thinks B0 is, not where I just set B0 to be.
                            Cobra 510 ATC
                            5hp Spindle
                            16hp Becker
                            CabinetVison S2M Ultimate
                            Aspire 8.5

                            Chris Dehmer
                            Dark Horse Woodworks
                            www.darkhorsewoodworks.com

                            Comment

                            • #15

                              You got Gary here now and he is much more attuned to the carosel than I,

                              this is an adjustment that I have never had to make

                              I will say this, Be patient, a cnc is not a printer it has some complexity and learning curve best not approached with any bias.

                              I am praying someone told you as well to never order a machine with a job waiting on it, this is extemely true of a first cnc. I am a commercial shop and we did not implement for a good 60-90 days yet with owning several now i will implement in a few days.

                              CAMaster will not let you down, i have been a customer and admin on this forum since 07 and have seen a 95% + success rate, the only faults were customers who placed unrealistic expectations on both themselves and the company while not allowing the proper time to correct. yet ultimately all machines run and run well

                              My cnc machines stay on 24 hours a day 70+% of the time and cut 40+ sheets a day it is a great machine at this level of engineering and cost.

                              I will do anything I can to help, Gary understands the machine and code workings far better than I. I have allways said I know enough G code to order a mexican meal.
                              James McGrew
                              CAMaster ATC 508
                              The principle of Measure twice cut once has not been replaced by a CNC

                              www.mcgrewwoodwork.com

                              https://www.facebook.com/pg/Mcgrew-W...=page_internal

                              Camera 1 ATC Closeup !
                              https://video.nest.com/live/esNTrZ

                              fixed 4-27-2020

                              Comment

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